FREQUENTLY ASKED QUESTIONS
Mobile Remote Tracker is an undetectable app for Android smartphones and tablets running in the background, it secretly keeps track of text messages sent, call log, captured pictures, recording ambient sounds, it spies chats, instant messaging, identifies the GPS coordinates of the phone etc..
Mobile Remote Tracker also enables to secure and retrieve your phone by locking remote, making it vibrate, sound, taking pictures, etc..
The application must be activate on the device you want to monitor. Activation of Mobile Remote Tracker will done directly or remotely.
Then you just create an account or use an existing phone and save the account with the necessary parameters. Once the installation is complete, all data even deleted, are downloaded to your private account, which is available from any PC or phone browser to the following address http://mobile-remote-tracker.com.
Note: The targeted phone must have Internet access and must be compatible with Mobile Remote Tracker. Internet connection is required to install a new phone, then if the connection is lost, all data is stored and transmitted when the connection is back.
Mobile Remote Tracker also helps secure the phone and allows you having a copy of all data.
Like a parental solution to monitor your minor children. Like a tracking solution used to monitor the devices belonging to the company. To avoid legal problems, be sure to inform the staff and to get their permission for the use of the application on devices that the company owns.
We are not, however, able to provide comprehensive legal advice on the specificity of some local laws.
In most cases, it is against the law to install monitoring software on a cell phone or any other device without having received express permission. You are required to inform users of the device that they are under surveillance. Any breach of this obligation is your own responsibility and the installation of the application is at your own risk.
Yes you can, Mobile Remote Tracker does not limit the number of devices per account.
Rooting is the process that allows users of smartphones and tablets to have privileged access (called root access) within the Android operating system. Rooting is only necessary if you want to track third-party applications like Facebook, WhatsApp, Hangouts, Twitter, Viber, Skype, Gmail, BBM and if you want to enable GPS or restart the phone.
It depends on the target device and the method used. Some Android device manufacturers can deny the warranty service if your device is rooted. However, simply cancel the operation to restore the warranty.
Yes, our application can help you locate your target device. However, the application must be installed on the device before the incident and the Internet connection must be active.
Information about the uninstall process is available here.
or send us an email at support@mobile-remote-tracker.com.
In rare cases, the program may not record voice calls on some phone models. This is due to their hardware and software features that deviate from Android specifications.
If your mobile device doesn’t record any sound or if the quality of the recording is very poor, you should remove any other call recording apps from target phone.
If call recording doesn’t function properly on your device, please tell our technical support the exact model of your device and the version of its operating system.
This is a rather complicated technical process, in which you may need specific knowledge.
It differs a lot for each specific model of phone or tablet.
Moreover there is a risk to permanently damage the device during this operation in case it is fulfilled by non-specialist.
Therefore, we strongly recommend you to apply to the experts for this. It is quick and inexpensive.
If you are familiar enough with computers and phones, it will not be a problem for you to find detailed instructions for your device with the help of an Internet search.